Experience earned inside the industries we serve

Vacation ownership and resort operators run a complex mix of businesses at once: sales and marketing, financing, reservations, owner and guest services, and on-property operations. Every one of them handles payment card data and personal information, and every new property adds load to the same platforms.

Chanse spent twelve years as CIO and CISO of a NYSE-listed vacation ownership company with over $1B in revenue, and now leads modernization and AI adoption for resort and timeshare operators as a fractional and transitional CIO. Witan helps these companies scale to new properties, pass PCI and SOC scrutiny, and put AI to work in reservations and guest service.

In financial services, technology is the product. Transactions run around the clock across time zones, regulators expect strong controls, and downtime is measured in client trust.

Chanse ran global service delivery for an international trust and fund administrator, supporting operations in more than 50 countries with a $40M budget and a 50+ person team, and moved the firm to a centralized shared-services model that satisfied regulators across jurisdictions. Witan brings that discipline to governance, resilience, SOX and SOC controls, and audit readiness.

Consumer products and distribution companies live on thin margins and long supply chains. ERP, order management, and inventory data decide whether products ship on time and whether leaders can forecast with confidence.

As CIO of Russell Hobbs (Black & Decker Home Products, George Foreman), Chanse integrated merged operations across continents, standardized ERP, and cut global IT operating costs 18%. Today Witan leads platform modernization and AI-enabled workflows for a wholesale importer, from product development through customer service.

Healthcare organizations carry some of the heaviest privacy and security obligations of any industry, often with lean IT teams and aging systems. A breach or outage affects patients as well as revenue.

Witan helps healthcare leaders build security programs on recognized frameworks, govern the use of AI around sensitive data, and modernize operations without putting compliance at risk.

Industrial businesses run on physical assets, field crews, and project margins. Technology has to connect the job site and the plant to finance and leadership reporting, and it has to stay up.

Chanse built IT service management and security governance for Oxbow Carbon, a global energy conglomerate, and supported its acquisitions. Chanse also guided platform architecture and IoT sensor integration for Entic's building-energy optimization platform. For a mechanical contractor, Witan led ADP, Procore, and Sage implementations and redesigned performance and accountability frameworks for growth.

Firms that sell expertise need technology that keeps their people productive and their client work secure, without overhead that eats into margins.

Chanse reorganized IT for Crispin Porter + Bogusky and brought early AWS cloud adoption to global ad campaigns. Chanse built managed and nearshore service offerings as a vice president at Auxis, and spent nearly a decade at EDS transitioning Fortune 500 clients such as AT&T and General Motors. Witan understands technology both as a buyer and as a provider.